Transparent Pricing for Call Center & BPO Services
Pay for Hours. Get the Full Service. No Hidden Fees.
Essential Agent
(3 Months)
Get started with your own dedicated outsourced call center agent for outbound sales or customer service.
Starting at $12/Hr – 45 hours per week
Pro Team Bundle
(Most Popular)
Boost productivity with an outsourced customer service or sales team ready to scale your operations.
Starting at $13/Hr – 45 hours per week
Elite Custom Team
Tailored solutions for businesses needing a fully managed, high-performance sales or customer service team.
Flexible Plan – Request a quote
Frequently Asked Questions About Our Pricing
1. Are there any setup fees or hidden costs? No. UpLink offers fully transparent pricing for all our outsourced call center and BPO services. You only pay for the productive hours, with no additional setup fees or hidden charges.
2. What services are included in the hourly rate? Our pricing covers customer support, outbound sales, back-office support, CRM integration assistance, equipment, and ongoing operational management—ensuring a complete outsourcing solution.
3. Can I start with just one agent and scale later? Yes. Our Essential Agent plan is ideal for businesses starting with outsourced customer support or virtual assistant services. As your needs grow, you can easily scale to larger teams with our Pro Team Bundle or Elite Custom Team options.
4. How does UpLink ensure service quality in outsourced operations? We maintain high service standards through quality assurance practices, business reviews, and performance monitoring tools. This ensures our call center and BPO teams consistently deliver excellent customer support and operational efficiency.
5. Do you support bilingual customer interactions? Absolutely. All our call center agents are bilingual in English and Spanish, providing effective customer support for diverse markets across the US and Latin America.
6. What’s the difference between Pro Team and Elite Custom Team plans? The Pro Team Bundle is designed for small to mid-sized operations needing scalable customer support, outbound sales, and back-office services. The Elite Custom Team offers a fully managed BPO solution with dedicated supervisors, quality analysts, and continuous improvement initiatives.
7. How does UpLink help reduce my operational costs? By outsourcing your call center, sales, and back-office tasks to UpLink, you eliminate in-house overheads like recruitment, equipment, and management costs—delivering a cost-effective solution without sacrificing service quality.