Fintech – Trust & Safety
Maximizing Fintech Performance Through Outsourcing
It’s time to make a change
Fintech companies operate in a rapidly evolving landscape where trust and safety are paramount. Our expertise can empower your fintech venture to navigate this complex terrain. If you’re grappling with trust and safety challenges, we’re here to assist you:
High Cost
Lack of Focus
Inability to Scale
Security Risk
Poor Customer Service
The Key to Success in the Fintech Insdustry
Embracing strategic collaboration isn’t just about delegating tasks; it’s about fostering trust, enhancing security, and propelling your fintech venture toward triumph. By partnering with UpLink Fintech Solutions, you can entrust critical functions to specialized experts. This collaboration empowers your business to prioritize core strategies, bolster customer trust, and explore new opportunities. Our finely-tuned processes guarantee precision, swift responses, and strict adherence to regulatory standards, all while optimizing operational expenditures
Why Outsourcing for Fintech Industry?
Scale Faster
Our services enable rapid company expansion through skilled staff and additional resources. Skip the hiring and training process, maintaining agility in a competitive market.
Boost Performance
Partnering with us means accessing experts for all tasks from customer service and sales to visual assistants and IT support. Let us take care of time consuming taks and day to-day-operations while you focus in growing your business.
Reduce Cost
UpLink BPO saves businesses money by offering cost-effective services. Avoid hiring and training expenses and enjoy high-quality service for less than in-house costs
What can you outsource?
Customer Support
- Assist customers with policy doubts and inquiries about their accounts.
- Fraud Prevention Hotline.
- Client support on compliance and regulation inquiries.
- Transaction support.
Administrative Tasks
- Support on client onboarding
- Document verification
- Document and procedures audit
- Handle claim inquiries, updates, and resolutions.
Lead Generation & Sales
- Qualify leads, schedule appointments, and manage sales inquiries.
- Assist in sales campaigns, follow-ups, and lead tracking.
- Send timely reminders to customers about upcoming payments.
- Market research & Surveys
Data Entry & Management
- Enter and organize financial and customer data accurately.
- Maintain up-to-date records of transactions, policies, and claims.
%
Avg Customer Growth
%
Customer Satisfaction
%
Cost Reduction
Transforming your ambition into growth
At UpLink, we're driven by your ambition to thrive. Our goal is to make things easier for you – whether it's taking care of customers, boosting sales, or handling back-office tasks – all to help you grow without any holdbacks.
Our customized outsourced call center solutions are strategically designed to unlock your business's fullest potential. With a leadership team skilled in managing call center operations for major global enterprises, we will propel your growth journey to new heights!