Call Center & BPO Services for Fintech Companies
UpLink BPO helps fintech businesses scale customer support and operations efficiently—without compromising speed, compliance, or trust.
It’s time to make a change
Fintech companies operate in a rapidly evolving landscape where trust and safety are paramount. Our expertise can empower your fintech venture to navigate this complex terrain. If you’re grappling with trust and safety challenges, we’re here to assist you:
High Cost
Lack of Focus
Inability to Scale
Security Risk
Poor Customer Service
Scalable Support for High-Growth Fintech
In the world of fintech, speed and trust are everything. But as your user base grows, so do the support requests, compliance needs, and admin complexity.
At UpLink BPO, we provide fintech call center services and back-office support to help you scale operations, maintain excellent customer experience, and stay compliant—all while reducing costs and headcount pressures
Why Fintech Companies Choose UpLink
Scale Faster Without Compromising Quality
We plug expert agents into your operation—trained in fintech workflows and compliance standards.
Protect Customer Trust
We manage every support interaction with accuracy, empathy, and security—building user confidence from day one.
Optimize Costs with Built-In Efficiency
Avoid costly in-house hiring while gaining access to structured processes and 24/7 coverage.
What can you outsource?
Customer Support
- Assist customers with policy doubts and inquiries about their accounts.
- Fraud Prevention Hotline.
- Client support on compliance and regulation inquiries.
- Transaction support.
Administrative Tasks
- Support on client onboarding
- Document verification
- Document and procedures audit
- Handle claim inquiries, updates, and resolutions.
Lead Generation & Sales
- Qualify leads, schedule appointments, and manage sales inquiries.
- Assist in sales campaigns, follow-ups, and lead tracking.
- Send timely reminders to customers about upcoming payments.
- Market research & Surveys
Data Entry & Management
- Enter and organize financial and customer data accurately.
- Maintain up-to-date records of transactions, policies, and claims.
%
Avg Customer Growth
%
Customer Satisfaction
%
Cost Reduction
Ready to grow your fintech business without scaling internal overhead?
Partner with UpLink BPO for expert call center and back-office support that evolves with your product.