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How Many Agents Does Your Call Center Needs?

How Many Agents Does Your Call Center Needs?

Believe it or not, many companies don't know how to do this calculation. If you are one of many, then you are probably getting to your number with the following formula: "600 calls per day times 5 minutes per call equals a total of 3,000 productive minutes per day,...

Let Someone Else Worry About the Backend of Your Business

Let Someone Else Worry About the Backend of Your Business

Back office services from UpLink are available to take some tasks off of your plate. A task like data entry, bookkeeping, and invoicing so you can better focus on money making ventures for your business. With UpLink’s services, you can free up the time and money that...

How Can Call Centers Measure Customer Satisfaction?

How Can Call Centers Measure Customer Satisfaction?

Do you feel like you're always stretched thin? Are you struggling to keep up with your work and personal obligations? If so, it might be time to consider hiring a Personalized VA. A Personalized VA can help take some of the burdens off of your shoulders, and allow you...

Outbound Sales: The Best Option for Your Company

Outbound Sales: The Best Option for Your Company

Outbound sales is an essential strategy for any business that wants to grow and increase its revenue. It allows you to reach a wider audience, build relationships, control the sales process, generate more revenue, and gain valuable insights into your target audience....

Why Hire Uplink for Virtual-Assistant

Why Hire Uplink for Virtual-Assistant

Experienced Professionals Uplink has been working in the virtual assistant industry for years and has a team of highly skilled professionals who are experts in their field. With their wealth of experience, they can help businesses of all sizes achieve their goals...

How Back Office Services Can Help Companies Grow

How Back Office Services Can Help Companies Grow

Back Office refers to all those activities that contribute to business operations management such as data entry, document, and digital storage, database and personal data management, emails and complaints, and quality checks. It includes core business support...