In 2019, our founder and CEO Alvaro Rivera, an experienced call center executive and seasoned digital transformation entrepreneur, embarked on a mission driven by a simple yet powerful belief. He envisioned a company that could serve as a catalyst for medium-sized businesses, propelling them beyond mere survival to thrive in today’s dynamic landscape.
Drawing from his extensive experience in successfully managing multinational BPO accounts in LATAM, Alvaro recognized the transformative potential of optimized processes and top-quality call center outsourcing solutions. This recognition was the driving force behind the birth of Uplink BPO, an organization dedicated to empowering businesses like yours to scale rapidly, enhance performance, and achieve their most ambitious goals!
