Uplink Group conducted a detailed analysis and implemented a specialized solution to address outbound sales and appointment scheduling. This involved deploying a dedicated outbound sales team trained in effective communication and appointment setting. Additionally, we integrated advanced scheduling tools to streamline the entire process.
Some of our strategies involved:
1. Execution of a Lean Six Sigma project to reduce the process variation.
2. Implementation of new softwares that allowed more efficient procedures.
3. Creation of Business Intelligence KPIs and Reporting.
